FAQ
[/ux_text] [/col] [/row] [/section] [section label=”FAQs 2″ bg_color=”rgb(255,255,255)” padding=”60px”] [row label=”Title”] [/row] [row label=”FAQ Category 1″ h_align=”center”] [col span=”3″ span__sm=”12″ span__md=”10″]logistics problem
[/col] [col span=”6″ span__sm=”12″ span__md=”10″] [accordion] [accordion-item title=”1. What types of furniture do you offer?”]We specialize in high-end furniture for the hospitality industry, including:
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Hotel room furniture (beds, wardrobes, nightstands, desks)
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Lobby and lounge furniture (sofas, armchairs, coffee tables)
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Dining and restaurant furniture (tables, chairs, bar stools)
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Custom furniture solutions tailored to specific hotel and resort needs
Yes! We offer bespoke furniture solutions designed to meet the unique needs of your project. Our design team works closely with architects and interior designers to create pieces that fit your vision, space requirements, and budget.
[/accordion-item] [accordion-item title=”What is the lead time for furniture orders?”]The typical lead time for standard furniture orders is 4-6 weeks, depending on the complexity and quantity of the order. For custom pieces, it may take up to 8-12 weeks. We will provide a detailed timeline after receiving your order specifications.
[/accordion-item] [/accordion] [/col] [/row] [row label=”FAQ Category 2″ h_align=”center”] [col span=”3″ span__sm=”12″ span__md=”10″]payment problems
[/col] [col span=”6″ span__sm=”12″ span__md=”10″] [accordion] [accordion-item title=”What materials do you use for your furniture?”]We source premium materials such as solid wood, high-quality leather, durable fabrics, and metals to ensure the longevity and aesthetic appeal of our furniture. Each piece is crafted with precision to withstand the rigors of high-traffic hotel environments.
[/accordion-item] [accordion-item title=”Do you offer international shipping?”]Yes, we offer international shipping and can deliver to various countries around the world. Our logistics team will coordinate with you to ensure timely and secure delivery to your location.
[/accordion-item] [accordion-item title=”Can I request a product sample before placing an order?”]Yes, we provide product samples upon request. Samples allow you to evaluate the materials, finish, and overall design of our furniture before making a final decision. Please contact our sales team for more details.
[/accordion-item] [/accordion] [/col] [/row] [row label=”FAQ Category 3″ h_align=”center”] [col span=”3″ span__sm=”12″ span__md=”10″]Refund issue
[/col] [col span=”6″ span__sm=”12″ span__md=”10″] [accordion] [accordion-item title=”What is your warranty policy?”]We offer a 2-year warranty on all our furniture products. This covers any defects in materials or craftsmanship. If you encounter any issues during this period, please contact our customer service team for assistance.
[/accordion-item] [accordion-item title=”How do I place an order?”]You can place an order by contacting our sales team via email or phone. We will guide you through the order process, help you select products, and provide a quotation. Once your order is confirmed, we will initiate production and provide you with updates along the way.
[/accordion-item] [accordion-item title=”Do you offer installation services?”]Yes, we offer installation services for larger projects and hotel installations. Our team can coordinate with your on-site team to ensure smooth and efficient setup of your furniture.
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